Terms of service
TERMS OF SERVICE
Last Updated: 15 May 2026
This website is operated by Core&Glow. By visiting our Site and purchasing from us, you engage in our Service and agree to be bound by the following terms and conditions.
Please read these Terms carefully before accessing our website. By accessing or using any part of the Site, you agree to these Terms. If you do not agree, you must not access the Site or use any of our Services.
1. General Conditions and Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence.
- Service Refusal: We reserve the right to refuse service to anyone for any reason at any time.
- Prohibited Use: You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.
2. Medical & Health Disclaimer
The Site offers health, fitness, and wellness products or information.
- Not Medical Advice: All content, product descriptions, and advice on this Site are for informational purposes only. They do not constitute professional medical advice, diagnosis, or treatment.
- Physical Risks: Physical exercise and the use of wellness products carry inherent risks. You must consult a qualified healthcare professional before beginning any new health regimen or using products purchased from this store.
- Assumption of Risk: By purchasing our products, you assume all risks associated with their use. We are not liable for any personal injury or medical issues arising from your use or misuse of items purchased through the Site.
3. Pricing and Product Availability
Prices for our products are subject to change without notice.
- Right to Modify: We reserve the right at any time to modify or discontinue any product, program, or service without notice.
- Order Limitations: We reserve the right to limit, refuse, or cancel any order placed with us, including orders that appear to be placed by dealers, resellers, or distributors.
4. Account and Billing Accuracy
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You must promptly update your account details, including your email address and payment card numbers, so that we can complete your transactions and contact you as needed.
5. Return and Refund Policy
All purchases are subject to our return policies.
- Unused Items: Unused products in their original packaging may be returned within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the item arrived defective.
- Exemptions: Perishable goods, opened supplements, and downloadable digital content are strictly non-refundable.
6. Intellectual Property
All content included on this Site—including text, graphics, logos, images, digital downloads, and video content—is the exclusive property of Core&Glow and is protected by international copyright and trademark laws. You agree not to copy, reproduce, or exploit any portion of our Service without our express written permission.
7. Limitation of Liability
- No Guarantees: We do not warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee specific health or fitness outcomes.
- Liability Cap: In no case shall Core&Glow, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, or consequential damages arising from your use of any product or service procured from this Site. Our liability is limited to the maximum extent permitted by UK law.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the UK courts.